Terms of Service

Last updated: 2026-05-13

1. Acceptance of terms

By accessing or using Research Quality Lab (RQL), you agree to these Terms of Service. If you do not agree, you should not use the platform.

2. About RQL

RQL provides AI-assisted academic review, post-publication review, paper quality scoring, proofreading/polishing, translation support, reviewer coordination, certificates, journal workspace tools, public profiles, credits, notifications, and scholarly collaboration services.

RQL is part of a broader research, publishing, and academic support ecosystem connected with Dwellite Limited and related publishing and academic divisions.

3. No guarantee of publication or acceptance

RQL outputs are informational, educational, and workflow-support tools. They do not guarantee journal acceptance, publication, indexing, citation, funding, academic employment, institutional approval, or external peer-review approval.

Users remain responsible for their research claims, ethics, authorship, submissions, corrections, use of AI outputs, and final decisions.

4. User responsibilities

5. AI-assisted outputs

AI-assisted review, polish, translation, scoring, and summary outputs may contain errors or omissions. Users should review all outputs carefully before relying on them.

RQL may use AI models and automated tools to provide services, but final responsibility remains with the user.

6. Real Reviewer Board and human review workflow

RQL may allow users to post reviewer requests, volunteer to review, invite reviewers, exchange workflow messages, submit review comments, and track review progress.

7. Post-publication review and Paper Quality Score

PPR and Paper Quality Score features are designed to provide structured review documentation and quality indicators. Scores may change as new data, reviewer comments, citations, corrections, or workflow signals become available.

PQS is not a guarantee of truth, acceptance, citation performance, or external journal quality.

8. Certificates

RQL certificates document selected platform records or completed workflows, such as profile records, review workflow records, reviewer activity, translation support, or other service events.

Certificates do not verify academic degrees, employment, legal identity, journal acceptance, publication guarantee, plagiarism status, or external institutional endorsement unless expressly stated.

Some certificates may be free once per user or workflow. Additional certificates may require credits, subscription access, or payment.

9. Payments, credits, and subscriptions

Some RQL features require payment, credits, subscription access, or entitlement approval. Prices and credit costs are shown before checkout or service activation where applicable.

10. Refunds and service failures

If you are charged but the service fails to deliver due to a verified technical error, contact support with your receipt, transaction reference, and service details.

Refunds may be limited once AI processing, translation, review workflow generation, certificate creation, or other service work has started or completed. Where appropriate, RQL may provide a rerun, credit return, entitlement correction, or other remedy instead of a cash refund.

11. Journal and organization workspaces

Journals, publishers, institutions, and organizations may use RQL workspaces for editorial, reviewer, author, payment, production, and workflow management. Workspace administrators are responsible for configuring their settings, roles, payment instructions, editorial policies, and member permissions.

12. Public profiles and ratings

RQL may provide user profiles, badges, ratings, endorsements, reviewer history, and public activity summaries. Users must not manipulate reputation systems, submit fraudulent endorsements, or misrepresent their roles.

13. Account limits and enforcement

RQL may apply usage limits, payment gates, document-size limits, upload limits, posting limits, anti-spam checks, and role-based access controls. We may suspend, restrict, or remove accounts or content that violate these Terms or platform rules.

14. Intellectual property

Users retain responsibility for their uploaded content. By uploading content, you grant RQL the limited permission needed to process, analyze, store, display, and deliver the services you request.

RQL platform design, software, workflows, templates, certificates, scoring systems, and branding remain the property of RQL or its operators unless otherwise stated.

15. Privacy

Please review our Privacy Policy for how we handle uploads, account data, AI processing, payments, reviewer information, and workflow records: Privacy Policy.

16. Changes to service and terms

RQL may update features, limits, prices, credits, certificates, policies, or these Terms from time to time. Continued use of the platform after changes means you accept the updated Terms.

17. Contact

For questions about these Terms, contact: support@researchqlab.org

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